Introduction

Welcome to Bound by Beauty, a cosmetics company founded by Laura Liz. We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, please review our Refund & Return Policy carefully to understand your options for returning products and obtaining refunds.

Returns

  1. Eligibility: To be eligible for a return, your item must be in the same condition as when you received it. It must be unused, unopened, and in its original packaging.
  2. Timeframe: You have [number of days] days from the date of delivery to initiate a return. After this period, we may not accept returns.
  3. Return Process:
  • Contact our customer support team at Phone Number : 6619782855 Email : [email protected] to initiate the return process.
  • Provide your order number and details about the item you wish to return.
  • Our customer support team will provide you with instructions on how to return the item.
  1. Shipping Costs: You are responsible for the cost of return shipping, unless the return is a result of our error (e.g., you received the wrong item or a defective product).

Refunds

  1. Refund Method: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within [number of days] business days.
  2. Refund Amount: The amount refunded will be the purchase price of the returned item, minus any applicable shipping charges, unless the return is a result of our error.

Exchanges

We do not offer exchanges for products. If you wish to exchange an item, you must initiate a return as described above and place a new order for the item you want.

Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer support team at Phone Number : 6619782855 Email : [email protected]

within [number of days] days of receiving the item. We will provide instructions on how to return the damaged or defective product, and we will cover the cost of return shipping.

Cancellations

If you need to cancel an order, please contact our customer support team as soon as possible. We will make every effort to cancel the order before it is shipped. If the order has already been shipped, you will need to initiate a return following the process outlined above.

Contact Us

If you have any questions or concerns about our Refund & Return Policy, please contact us at Phone Number : 6619782855 Email : [email protected]

Changes to This Policy

We may update this Refund & Return Policy from time to time. Any changes will be posted on our website with the revised effective date.

Thank you for choosing Bound by Beauty. We value your satisfaction and are here to assist you with any concerns you may have regarding our products and returns.